ETF: Ryanair voted ‘worst’ brand for customer service (travelmole.com)

Ryanair has come bottom in a customer service survey of 100 UK brands by Which?
magazine. The airline scored just 54% in the poll, compared to 88% scored by the
winner, cosmetics firm Lush. The Which? report said Ryanair, along with BT and
Talk Talk, deserved special mention for ‘poor’ two-star ratings in every element
of customer service. Complete article here > travelmole.com

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